Speicherstadt and Chilehaus with Kontorhaus District
400 m
Church
St. Peter's Church
460 m
HamburgGermany
Monckebergstrasse
270 m
Altstadt
Cremon
320 m
Messberg 1
CHOCOVERSUM Chocolate Museum
490 m
HamburgGermany
Moenckebergstrasse Shopping
250 m
Church
Hauptkirche St. Jacobi
280 m
Monckebergstrasse
Monckebergbrunnen
160 m
Restaurants
Tschebull
280 m
Moenckebergstr. 7
Park Lounge
50 m
Bugenhagenstr. 8 Park Hyatt
Apples Restaurant & Bar
260 m
Bugenhagenstrasse 8
Restaurant Daniel Wischer
240 m
Steinstr. 15 a
Ahoi by Steffen Henssler
190 m
Spitalerstrasse 12
Leonhard's
150 m
Monckebergstrasse 3 Galeria Kaufhof
Cafe Spund
220 m
Mohlenhofstr. 3
Prego
250 m
Lilienstr. 36
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
vibrant location
spacious rooms
communication lapses
old age issues
8.0/10
Great
Rooms
8.5
Location
9.5
Service
8.5
Dining
8.5
Guest reviews
8.0/10
based on 5 reviews
4.5/5
based on 3656 reviews
8.7
8.7/10 based on 424 reviews
#20 of 347 hotels in Hamburg based on Tripadvisor
Andrew
United Kingdom,
March
2024
8.8/10
I was pleasantly surprised by the rooms at this hotel. They looked much better than the pictures online, and the layout felt more like a suite than a standard room. The bathroom was fantastic, with a rain-head shower and separate bath, although having the clothes cupboard in the bathroom was a bit inconvenient for delicate items. The overall spaciousness and design were impressive.
Rooms
9.0
The rooms were large and featured an amazing bathroom. The layout was excellent, resembling a suite with separate areas for different purposes.
Service
9.0
The service was exceptional. The staff was courteous and helpful throughout my stay, making it a delightful experience.
Location
10.0
The location of this hotel is perfect. It's just a short walk from the central station and right in the middle of the vibrant shopping district. The proximity to local attractions and amenities made it very convenient for exploring Hamburg.
Dining
8.0
The dining experience was sensational, with a variety of local products. The only downside was the slow service during peak times, but the quality of the food made up for it.
Facilities
8.0
The hotel offers a range of facilities and services, including room service, car hire, and laundry. These amenities enhanced the overall stay.
Colin
United Kingdom,
February
2024
8.6/10
The hotel is located right next to Hamburg Central Station, making it convenient for transportation and close to the lake and Hamburg Rathaus. The rooms are spacious, resembling mini apartments, though some issues like water not staying in the bath may be due to age. The service provided was professional with a new room offered, but there were occasional communication lapses at check-in. The location is vibrant during the day, perfect for exploring the shopping district and attractions, but quieter at night. The dining experience offered exceptional omelettes and organic products. The facilities are diverse, and the spa renovation was noticeable with plastic sheets and duct tape.
Rooms
8.0
The rooms were spacious and above average in size, resembling mini apartments.
Service
8.0
The staff were professional and friendly, providing a new room and helpful service overall.
Location
9.0
The hotel is centrally located, near Hamburg Central Station and convenient for exploring the shopping district and attractions.
Dining
9.0
The dining experience was outstanding with a focus on organic products and tasty offerings.
Facilities
9.0
The facilities are diverse, including room service, car hire, shops, and medical services.